CS2dex

Privacy Policy

1. Introduction

This Privacy Policy explains how CS2dex Platfrom, operating the CS2dex platform, website, and related services, collects, uses, stores, shares, and otherwise processes personal data.

For the purposes of applicable data protection law, including the General Data Protection Regulation (GDPR), CS2dex Platfrom is the controller of your personal data unless stated otherwise in this Privacy Policy.

2. Who We Are

Controller: CS2dex Platfrom

Contact Email: support@cs2dex.com

3. Scope of This Policy

This Privacy Policy covers personal data relating to:

  • visitors to the CS2dex website
  • registered users of the platform
  • prospective users who contact us or subscribe to communications
  • users who deposit, trade, withdraw, or otherwise use platform functionality
  • persons who communicate with our support, legal, or compliance teams
  • persons whose data are processed in connection with fraud prevention, compliance, or account security checks

4. Personal Data We Collect

4.1 Information you provide directly

We may collect data that you submit directly to us, including:

  • full name or display name
  • email address
  • wallet address or payment related identifiers
  • Steam trade URL
  • identity verification information where required
  • communication content you send to us

4.2 Information collected when you use the platform

  • IP address and approximate location
  • browser and device type
  • pages viewed and features used
  • trading activity, position history, and balance history

4.3 Payment and compliance data

Where required, we collect transaction identifiers, payment method info, and identity documents for verification.

5. Purposes of Processing

  • To provide and operate CS2dex: Managing accounts, processing trades, and support.
  • To secure the platform: Detecting fraud, abuse, and account compromise.
  • To perform compliance: Legal obligations, sanctions checks, and tax requirements.
  • To improve our services: Analyzing usage patterns and troubleshooting.
  • To communicate: Service messages, security alerts, and marketing (where permitted).

6. Legal Bases for Processing

Under GDPR, we rely on:

  • Performance of a contract: To provide the services you requested.
  • Compliance with a legal obligation: For fraud prevention and recordkeeping.
  • Legitimate interests: For security, service improvement, and analytics.
  • Consent: For non-essential cookies and marketing communications.

7. How We Share Personal Data

We may share data with service providers (hosting, analytics, payment), professional advisers, and enforcement bodies where required by law.

8. Data Retention

We retain personal data only for as long as necessary for the purposes described, or as required by law for accounting and compliance.

9. Your Rights

Depending on your location, you may have the right to access, rectify, or erase your personal data, as well as the right to object to processing and data portability.

To exercise your rights, contact us at: support@cs2dex.com

10. Contact Us

CS2dex Platform

Email: support@cs2dex.com